User Support & Client Follow-up administrator
En ligne depuis 06/11/2025
As part of our department, you’ll be the go-to person for user support and client coordination. Your responsibilities include:
- Providing first-level support to users (handling requests, resolving common issues)
- Diagnosing technical problems related to workstations, office software, and business tools
- Escalating complex incidents to the appropriate technical teams
- Contributing to documentation and continuous improvement
- Managing a portfolio of clients alongside a project engineer
- Participating in account management meetings (needs follow-up, coordination, ticket tracking)
- Strong service mindset and excellent interpersonal skills
- Comfortable with IT tools and troubleshooting
- Able to collaborate with internal/external teams and clients
- Fluent in French and English (spoken and written)
- Knowledge of other languages is a plus
*Cette fonction est ouverte à tous. Indépendamment du genre, de l'orientation sexuelle, de l'origine, des convictions philosophiques ou religieuses, de l'âge ou du handicap.
Are you passionate about customer service and tech? Join a dynamic team where your versatility and people skills will truly shine!
A stimulating environment, diverse responsibilities, and real client engagement. If you enjoy solving problems and building meaningful relationships, this role is for you!
Bastien Daussaint
Conseiller Commercial et RH
+32 71 23 23 92
Camille Godart
Conseillère Commerciale et RH
+32 65 40 03 30
Camille Dassonville
Consultant
+32 56 74 50 30
Cassandre Couniot
Conseillère RH & Psychologue du travail
+32 65 40 03 37
Chelsea Debakkere
Consultant
+32 56 74 50 33
Christine Ergo
Assistante de direction
+32 65 40 03 35
Christine Lagneau
Conseillère RH
+32 69 49 10 40
Christophe Quevy
Administrateur délégué
Cécile Drapier
Conseillère commerciale et RH
+32 4 220 50 82
Déborah Delabascule
Conseillère commerciale
+32 64 23 52 30
Emmanuel Wilfert
HR consultant
+32 56 74 50 36
Florine Bruyère
Conseillère RH
+32 65 40 03 30
Frederick Doublet
Directeur régional
+32 94 96 73 57
Fulvio Luongo
Conseiller RH
+32 71 23 23 90
Julie Legrand
Directrice Opérationelle
+ 32 474 46 67 59
Julie Seynhaeve
Office Manager
+32 56 95 88 14
Lysandre Didier
Conseillère RH
+32 65 47 61 47
Magali Tabu Eboma
Conseillère Commerciale et RH
+32 64 23 82 32
Marie-Hélène Iuliano
Conseillère RH
+32 64 23 82 31
Melina Bouguernine
Conseillère Retail
+32 56 74 50 34
Mélissa Bolletta
HR Business Developer
+32 69 49 10 47
Nora Zahoud
Consultant
+ 32 56 74 50 31
Peps Interim Mons
Interim
+32 65 40 03 30
Peps Interim Verviers
Interim
+32 87 60 29 99
Peps interim Mouscron
Interim
+32 56 74 50 30
Peps interim La Louvière
Interim
+32 64 23 82 30
Peps interim Charleroi
Interim
+32 71 23 23 90
Peps interim Liège
Interim
+32 4 220 50 80
Peps interim Brabant Wallon
Interim
+32 2 435 33 00
Peps interim Tournai
Interim
+32 69 49 10 40
Petri Vaisanen
Conseiller RH
+32 65 40 03 30
Safaa Guennouf
Conseillère RH
+32 87 60 29 99
Sandrine Barbanera
Conseillère RH
+32 65 40 03 30
Sophie Maquestiau
Conseillère RH
+32 69 49 02 72
Steve Di Noto
Conseiller RH
+32 87 60 29 98
Tania Pavone
Conseillère RH
+32 71 23 23 91
Teona Dznelashvili
Consultant
+32 56 95 88 11
Vanessa Rokou
Consultant Temping
+32 56 74 50 30
Véronique Vincent
Conseillère commerciale et RH
+32 4 220 50 83
sylvain Louvet
Commercial
+32 56 74 50 32
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